Privacy Policy – Your Data at fortune edge

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who register an account, visit, or use any service offered through the fortune edge platform at fortuneedge.net. It covers data collected during registration, during your active use of the platform, and in connection with transactions processed through your account.

By registering and using fortune edge, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described here. If you do not agree, please do not use the platform.

2. Information We Collect

Information You Provide Directly

When you register an account, you provide us with basic personal details including your full name, date of birth, email address, and mobile number. When you complete KYC verification, you provide a copy of a valid Philippine government-issued ID such as a passport, driver's licence, or national ID. This is required before your first withdrawal to confirm your identity and age.

Financial Information

To process deposits and withdrawals in Philippine Peso, we collect relevant payment details such as your bank account name and number or mobile banking identifier. We do not store full financial credentials beyond what is necessary to complete the transaction. All financial data is processed through secure, local Philippine banking channels.

Usage and Technical Data

When you access and use the fortune edge platform, we automatically collect certain technical data including your device type, operating system, browser type, IP address, session duration, pages visited, and game or betting activity logs. This data is used for platform security, fraud detection, and technical troubleshooting — not for profiling or targeted advertising.

3. How We Use Your Information

fortune edge uses your personal data for the following purposes:

• Account management — to create, maintain, and secure your account on the platform
• Identity verification — to confirm you are aged 21 or above and are who you say you are, as required by KYC standards
• Transaction processing — to handle deposits and withdrawals in PHP through Philippine financial channels
• Platform security — to detect and prevent fraud, account takeover, and other security threats through OTP verification and monitoring
• Customer support — to respond to enquiries, disputes, and account-related requests
• Responsible gaming — to monitor for signs of problematic play and apply account tools where appropriate
• Legal compliance — to meet applicable record-keeping and compliance obligations
• Platform improvement — to understand how players use the platform and identify areas for improvement, using aggregated and anonymised data where possible

We do not use your personal data for unsolicited third-party marketing, and we do not build behavioural advertising profiles on our players.

4. Legal Basis for Processing

fortune edge processes your personal data on the following legal bases:

• Contract performance — processing your data is necessary to fulfil the Terms & Conditions you agreed to when you registered
• Legal obligation — certain data processing (KYC, financial records) is required by applicable rules and compliance frameworks
• Legitimate interests — fraud prevention, platform security, and service improvement where these do not override your privacy rights
• Consent — where you have given specific consent, such as for optional communications

5. Sharing Your Information

Service Providers

fortune edge works with third-party service providers who assist with payment processing, identity verification, fraud prevention, and platform infrastructure. These providers access your data only to the extent necessary to perform their services and are required to protect your information in line with applicable privacy standards.

Legal Requirements

We may disclose personal data where required by law, court order, or lawful authority. In such cases, we will comply with applicable legal obligations while taking reasonable steps to minimise disclosure.

We Do Not Sell Your Data

fortune edge does not sell, rent, lease, or trade your personal information to any third party for commercial or marketing purposes. This is a firm policy and not subject to exceptions.

6. Data Security

fortune edge uses SSL (Secure Sockets Layer) encryption for all data transmitted through the platform. Account access requires OTP (one-time password) verification at login and on sensitive actions. Stored personal and financial data is held in access-controlled environments with logging and monitoring in place.

While we implement these measures, no internet-based system is entirely immune to risk. You play an important role in keeping your account secure by protecting your login credentials, not sharing your OTP codes, and notifying us promptly if you suspect any unauthorised access to your account.

7. Your Privacy Rights

As a player on the fortune edge platform, you have the following rights with respect to your personal data:

• Right of access — you can request a copy of the personal data we hold about you
• Right to correction — you can ask us to correct inaccurate or incomplete personal information in your account
• Right to deletion — you can request deletion of your personal data where no legal obligation requires us to retain it
• Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data
• Right to data portability — you can request a copy of your data in a structured, commonly used format where technically feasible
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting prior processing

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and may request identity verification before processing your request.

8. Cookies and Tracking

fortune edge uses cookies and similar technologies to maintain your session state, prevent fraud, remember your preferences, and analyse how the platform is used at an aggregate level. Essential cookies are required for the platform to function — disabling them through your browser settings may affect your ability to use certain features.

We do not use third-party advertising cookies or cross-site tracking technologies that build profiles for external marketing purposes.

9. Data Retention

We retain personal data for as long as your account is active and for the applicable period required thereafter under relevant rules. Financial transaction records are retained for the period required under applicable financial compliance obligations. Gaming logs are retained for the active life of your account plus any applicable review period.

When you close your account, we will begin the process of removing or anonymising your personal data in accordance with our retention schedule, except where legal obligations require continued retention.

10. Children and Minors

fortune edge does not knowingly collect personal data from individuals under 21 years of age. The platform is strictly for adults. If we become aware that personal data has been collected from someone under 21 without appropriate verification, we will take steps to close the account and remove the data.

11. Changes to This Policy

fortune edge may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or platform features. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the platform after any update constitutes acceptance of the revised policy. For significant changes affecting your rights, we will make reasonable efforts to notify you through your registered contact details.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a privacy concern, please contact the fortune edge team at [email protected]. We take privacy enquiries seriously and aim to respond in a timely manner.